Terms & conditions

1. Eligibility and your account

You must be at least 18 and have authority to act for your business. Provide accurate information, keep access to your email and devices secure, and give team members only the permissions they need. Tell us promptly if you suspect unauthorised access. You are responsible for instructions issued by people you authorise, subject to applicable law.

2. What Kanti provides

Kanti helps you manage orders, customers, team access, expenses and business records. You remain the seller of your goods or services and are responsible for descriptions, prices, taxes, delivery, returns, refunds and your customer relationships. Kanti is not a party to your sales contracts and does not provide legal, accounting, tax or investment advice. Check records and calculations before relying on them.

3. Responsible use and customer data

Do not use Kanti for unlawful sales, fraud, harassment, infringement, spam, unauthorised access, or interference with the service. Do not upload payment card security codes, passwords or unnecessary sensitive information. You must have a lawful basis for the personal data you enter, give your customers appropriate notices, respect their rights, and obtain consent where required.

You retain your rights in your business content. You authorise us to store and process it only as needed to provide, secure and support Kanti, meet legal duties, and follow your lawful instructions. Where we process your customers’ data on your behalf, you determine its business purpose. This permission does not transfer ownership of your content.

4. Fees and third-party services

Any future paid plan, payment feature or additional charge will be presented with its applicable terms before you choose to use it. These terms do not authorise undisclosed charges. Services you choose from third parties may have separate terms. We remain responsible for our own obligations under applicable law.

5. Availability and intellectual property

We may maintain, update or change the service and will give reasonable notice of material changes where practical. We do not promise uninterrupted availability, error-free software or a particular business result. Keep copies of important records, including by using available exports. These statements do not remove any service standards or remedies required by law.

Kanti’s software, branding and original materials belong to their respective rights holders. You receive permission to use the service for its intended purpose while complying with these terms; no ownership of our software or branding is transferred.

6. Responsibility and limitations

To the extent Nigerian law permits, we are not responsible for losses caused by your unlawful use, inaccurate information you supply, unauthorised instructions outside our control, or disputes about goods you sell. We do not accept liability for indirect or consequential losses to the extent such exclusion is lawful and fair in the circumstances.

Nothing in these terms excludes liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited. Nothing waives your statutory consumer rights, data protection rights, or remedies against us for our own unlawful conduct. A limitation applies only to the extent enforceable under applicable law.

7. Suspension and ending use

We may restrict access when reasonably necessary to address serious misuse, security risks, legal obligations or material breaches. Where lawful and practical, we will explain the reason and give an opportunity to resolve it. You may stop using Kanti at any time. Business owners can export available records and delete their business in settings; business deletion does not itself delete your sign-in account. Contact us for account deletion or other data requests. Lawful retention requirements may still apply.

8. Privacy and your choices

Our Privacy notice explains data use and your rights under Nigeria’s data protection framework. Accepting these terms is not consent to optional analytics or marketing. Optional analytics has its own choice and can be withdrawn without losing access to the service.

9. Changes, disputes and Nigerian law

Nigerian law governs these terms, subject to any mandatory protections that apply to you. Contact us first so we can try to resolve a concern, but this does not prevent you from approaching a competent court, the Nigeria Data Protection Commission, or the Federal Competition and Consumer Protection Commission. No compulsory arbitration or waiver of statutory complaint rights is imposed here.

We will identify updated versions and ask you to accept material changes before continued use where appropriate. If a provision is unenforceable, the remaining provisions apply to the extent they can fairly operate independently.